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Performance Measurement: Dashboards

 
  Arthur F. Rothberg, Managing Director, CFO Edge, LLC  
  Chase Morrison, Managing Director, Resource Planning Solutions Corporation  
   
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  Article Summary  
This article, the third in a series on performance measurement, reviews executive dashboards as exceptionally useful systems for measuring and visually reporting on key performance indicators. Combining key performance indicators with a dashboard better enables an organization to monitor, analyze and manage critical success factors and important business processes from numerous perspectives, thereby positively impacting both organizational effectiveness and agility.

The article examines the many reasons why dashboards are necessary with descriptions of how they integrate and visually depict multiple applications and data sources. Also reviewed are the benefits that dashboards deliver, as well as methods for creating them. Extending example scenarios presented in the previous articles on critical success factors and key performance indicators, the article uses screenshots to illustrate dashboards in performance management action.

Los Angeles executives who do not feel that they have the staff expertise or bandwidth needed to create dashboards may consider consulting an outsourced CFO services firm. An outside expert can create a high-level dashboard application in less time, leaving staff free to focus on other company matters.

Next week, the final piece in this series will wrap up our discussion of performance management best practices with a look at balanced scorecard systems.

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